Privacy Policy

1. Introduction

Hong Kong SEO Agency ("we", "us", "our") operates the website hongkongseo.agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our SEO services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR), the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong, and applicable international data protection laws.

2. Data Controller

The data controller responsible for your personal data is Hong Kong SEO Agency, located at Level 28, One Exchange Square, 8 Connaught Place, Central, Hong Kong. For privacy-related enquiries, contact us via our contact form.

3. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, company name, website URL, and phone number submitted via our contact form.
• Business information: target market, SEO goals, and other details you provide in enquiry communications.
• Technical data: IP address, browser type, device information, pages visited, and referral source collected through cookies and analytics tools.
• Communication records: correspondence between you and our team regarding services, audits, and consultations.

4. How We Use Your Data

We process your personal data for the following purposes:

• Responding to enquiries and providing SEO consultations and audits
• Delivering contracted SEO services and communicating project updates
• Improving our website, content, and user experience through analytics
• Complying with legal obligations and protecting our legitimate business interests
• Sending relevant marketing communications where you have provided consent

5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases: (a) consent, when you submit a contact form or accept cookies; (b) contract performance, when processing is necessary to deliver services you have requested; (c) legitimate interests, for website analytics and business development, balanced against your rights; and (d) legal obligation, where required by applicable law.

6. Data Sharing and Transfers

We do not sell your personal data. We may share data with trusted service providers who assist in website hosting, form processing (Formspree), and analytics — all bound by data processing agreements. Where data is transferred outside the European Economic Area or Hong Kong, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. Contact form submissions are retained for up to 24 months unless a business relationship is established, in which case data is retained for the duration of the engagement plus applicable statutory periods.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured format
• Withdraw consent at any time where processing is consent-based
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us via our contact page.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and regular security reviews of our systems and third-party providers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.